Latest Blog entries
Jan 28, 2014

Bright Pattern Virtual Contact Center Wins Product of the Year Award

Bright Pattern's
Dec 18, 2013

Bright Pattern Releases Version 3.5.2 of Virtual Contact Center Software

Bright Pattern has released version 3.5.2 of its next generation cloud contact center...
Dec 16, 2013

Second Screen Engagement Made Easy

Liz King of Liz King events and spoke with Brian Silverman, the CEO of...
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Platfora 4.0 First to Enable Business Users and Data Scientists to Visually Interact With Petabyte-Scale Data in Seconds

Oct 15, 2014

New Version of Full-Stack, Big Data Analytics Platform Derives Insights From All Forms...


Bright Pattern Software Release Introduces Rich Contact Features to Increase Customer Satisfaction

Jun 3, 2014

Rich contact features in the contact center allow brands to provide superior service...


Contact Center Solution Provider Bright Pattern a Best Technology Award Finalist at Call Center Week in Las Vegas

Jun 2, 2014

Bright Pattern a leading contender for Best Technology Solution Provider award, based...


Bright Pattern and thinkingVoice Deploy Cloud-based Lead Enhancement Engine for TCPA Compliance

Mar 6, 2014

Bright Pattern and thinkingVoice Deploy Cloud-based Lead Enhancement Engine for TCPA...


Bright Pattern Next Generation Cloud Contact Center Software Powers Zoyto Through Severe Weather

Feb 10, 2014

Zoyto uses Bright Pattern virtual contact center solution to keep working even as a severe...


Next Generation Cloud Contact Center Software Vendor Announces Integration with Innovative Voice Communications Provider

Feb 9, 2014

Zingaya connects voice calls from any web page, in any browser, to Bright Pattern’s cloud...

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